SUPPORT ADMINISTRATOR (WARRANTY) – PART TIME.

Stephen James BMW Group is looking for a Support Administrator to join our Warranty team. This is a great opportunity develop your skills with one of the world’s most admired brands in the automotive industry.

YOUR ROLE.

As the Support Administrator, you will be responsible for providing support and administration to the Warranty team.  You will initially perform tasks related to the warranty claims of vehicles.

The main duties of the role include.

• Assist in the smooth and efficient running of the warranty department.
• Ensure job cards are correctly documented.
• Control and process warranty claims accurately and in a timely manner.
• Checking technician write ups and recall campaigns against warranty claim
• Ensure the correct labour code is applied to all claims.
• Raise any discrepancies with Technician.
• Prepare accurate invoices for warranty claims.
• Claiming the EGR quality enhancement / safety recall
• Ensure that all records are properly managed and filed correctly to assist with audits.

YOUR PROFILE.

• Methodical with good administration skills
• Interest in administration and Warranty claims
• Basic /Intermediate Microsoft Office skills and confident working with IT and inhouse operating systems
• Able to handle tasks that are repetitive in nature, whilst still maintaining a high level of accuracy
• Must be eligible to work in the UK.

ABOUT US.

Stephen James Group is an established authorised BMW and MINI franchise, proud to be part of Hedin Mobility Group, a larger private organisation leading in world-class automotive retail and aftermarket services.

Our teams, whether in customer-facing roles or our workshop, are amazing – we’re passionate about making Stephen James a simple, easy, and enjoyable place to do business through a team of people that want to create a great experience for the customer.

Ensuring that we are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of our local communities gives us a great opportunity to provide a relatable service from people who are experts in the automotive industry.

SALARY AND HOURS.

£13, 385 per annum

Working hours, Monday – Friday, 10am – 2:30pm (22.5 hours per week).  The role is an office-based environment

BENEFITS.

Stephen James values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Stephen James by visiting our Careers page.

Click apply today and take the first step towards a rewarding career in the automotive industry.